I normally talk to a company before I make a complaint but Telstra are nigh on impossible to contact. They are encouraging people to use the app to communicate with them but I appear to have no such facility on my app. The wait on the phone appears lengthy and their attitude is not what I expect from customer service.
I say bring back the overseas call centres I generally found them friendly and helpful. This is the Telstra people used to complain about when I first arrived in Australia. Telstra Commercial 1997
If Call Centre Employees Were Honest. I loved chatting to the overseas call centres They always used to be polite and helpful. Now I either get to press various buttons or surliness.
(My daughter used to love Two Broke Girls )
I would chat about the weather where they were sometimes. It could just be that everybody is grumpy right now. I mean we are faced with deadly diseases, nuclear war, climate destruction.
I dealt with a lovely Australian customer service person at Westpac Bank the other day. She was really patient and did her best to help. (So we can get it right!)
IF THE WESTPAC LINK STILL LINKS TO SURLY IT iS LIKELY THAT MY INTERNET COMPANY STILL NEEDS TO WORK ON THRIR PEOPLE SKILLS!!
STILL AT LEAST THEY ARE CONSISTENT AND DON:T CHANGE ACCORDING TO WHOM THEY ARE WITH.
n fact surliness is definitely popular right now.
Mind you I have been dealing with surly behaviour for decades now. I am finally past the point of caring. I have ended up feeling that if I am going to get grief no matter what, I may as well do what I want and make it worthwhile. Except I don’t feel safe to hopscotch down the street here.
You Steal My Sunshine. So I feel like throwing a little shade right now,
My daughter used to love running around the garden with an old lampshade pn her head, pretending to be a Jellyfish.
The Future’s So Bright, I Gotta Wear Shades sung by Status Quo.
How The World Came Together To Save The Futire
Climate 101 – Ozone Depletion I had a friend studying the hole in the ozone layer in Antarctica Things looked bad back in the eighties and nineties but nations came together, banning CFCs and the hole in the ozone layer is now closing. I think America p may have actually led the way. They were starting to tackle the CFC issue back in 1982, From memory they were already labelling things CFC free.
Let’s Get Back To Respect
Hey guys life sucks for many of us at the moment. Can we help each other out with manners and respect? Thanks for The Memory